Technology is reshaping the way businesses, landlords, and tenants operate – and with it, the nature of disputes.
A recent industry roundtable highlighted growing litigation around IT projects, AI, and cybersecurity. These themes are increasingly relevant beyond the tech sector, spilling into property and commercial law.
Project disputes: expectations vs delivery
Disagreements over digital transformation projects are now as common in mid-sized businesses as in multinational tech companies.
Lease management systems, online letting platforms, and service-charge software can all give rise to disputes when promises fail to match performance. ADR, particularly expert determination, is often well-suited to resolving these technical fallouts.
AI in decision-making
Artificial Intelligence is beginning to play a role in property management – from automated tenant screening to rent collection systems. This raises new questions about fairness, bias, and accountability. We may soon see challenges to eviction or arrears decisions where AI systems were used. Mediation could offer a flexible forum to address these concerns without lengthy court battles.
Cyber disputes and data breaches
As landlords, agents, and tenants exchange more information online, data security becomes critical. A breach affecting personal or financial details can spark claims between service providers, landlords, and occupiers. ADR offers confidentiality – an attractive alternative to public litigation in sensitive cyber cases.
How Lewis Nedas can help
Our dispute resolution lawyers combine deep litigation experience with an eye on emerging trends. We:
- Advise clients caught in IT and digital project disputes.
- Help resolve claims involving smart-building technology, data breaches, and AI decision-making.
- Represent clients in mediation, arbitration, and litigation where necessary.
As technology transforms property and business, we provide the clear legal guidance needed to resolve disputes swiftly and effectively.
📞 Call us on 020 7387 2032 or contact us using our online enquiry form.